Legal
Dash3 Privacy Policy
Dash3 Inc. (“Dash3”, “we”, “us”, “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your personal information.
This Privacy Policy applies to your use of our websites (including www.dash3golf.com), mobile applications, and all online platforms and services where this Privacy Policy is posted or linked (“Online Services”).
A separate Terms & Conditions agreement governs your use of Dash3 products and services, and a separate Cookies Policy explains our use of cookies, pixels, and analytics tools.
By using our Online Services, you consent to the practices described in this Privacy Policy and to the processing of your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We collect personal information in the following ways:
1.1. Information You Provide to Us
We collect personal information when you:
• Create a Dash3 account
• Register for a tournament or event
• Purchase products or services
• Interact with golf course partners or tournament organizers through our platform
• Contact us for support
• Subscribe to newsletters or updates
• Complete forms or participate in surveys, promotions, or contests
This information may include:
• Name
• Email address
• Phone number
• Mailing/billing address
• Payment details (processed securely through third-party payment processors)
• Tournament, league, or course participation details
• Communication preferences
We do not collect government ID numbers, banking login information, or other sensitive identifiers.
1.2. Information Collected Automatically
When you use our Online Services, we automatically collect:
• Device information (browser, device type, operating system)
• IP address
• Location information (city-level, not GPS precision unless you permit it)
• Usage data (pages viewed, interactions, time on site)
• Log data related to account activity
Details about cookies, analytics, and tracking technologies (e.g., Google Analytics or similar tools) are provided in our Cookies Policy.
1.3. Information From Third Parties
We may receive information from:
• Golf courses and tournament organizers using Dash3
• Payment processors
• Customer support platforms
• Marketing or analytics tools
• Publicly available sources
This data may include registration details, tournament participation, or communication history.
2. How We Use Your Information
We collect, use, and disclose personal information with your knowledge and consent, except where otherwise permitted or required by law.
We use your personal information to:
• Provide and operate Dash3 services
• Create and manage user accounts
• Facilitate tournament registration, scoring, and payments
• Deliver course, sponsor, or event-related communications
• Provide customer support
• Process transactions
Payment information is securely processed by third-party vendors (e.g., Stripe). Dash3 does not store full credit card numbers.
We also use your information to:
• Analyze platform usage
• Improve performance, features, and user experience
• Send service notifications and account updates
• Send optional marketing communications (you may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly)
• Monitor for fraud or unauthorized activity
• Enforce our Terms & Conditions
3. Legal Basis for Processing (PIPEDA-aligned)
We process personal information under the following grounds:
• Your consent
• Contractual necessity (e.g., payments, account creation)
• Legitimate business interests, such as fraud prevention, system security, and improving our services
• Compliance with legal obligations
4. Data Roles
Dash3 acts as a data controller for account and platform data, and as a data processor on behalf of Golf Course Partners for tournament-related data processed through the platform.
5. How We Share Your Information
We do not sell or rent your personal information.
We may share information:
5.1. With Golf Course Partners & Tournament Organizers
When you register for a tournament or event, relevant information is shared with the golf course or organizer operating that event.
5.2. With Service Providers
We use third-party vendors for:
• Payment processing
• Cloud hosting
• Email/SMS delivery
• Customer support
• Analytics and reporting
These providers access information only as needed to perform their services.
5.3. For Legal, Security, or Compliance Purposes
We may disclose information if required to:
• Comply with applicable laws
• Respond to law enforcement requests
• Protect your rights, our rights, or system integrity
5.4. In Business Transactions
In the event of a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of the transaction.
6. Cross-Border Data Processing
Some personal information may be stored or processed outside of Canada, including in the United States, where privacy laws may differ.
By using our services, you acknowledge that your information may be transferred to jurisdictions outside of Canada.
We require all service providers handling personal information to maintain appropriate protections.
7. Your Privacy Rights
Under PIPEDA, you have the right to:
• Access Your Information – Request a copy of the personal information we hold about you
• Request Corrections – Ask us to correct inaccurate or incomplete information
• Withdraw Consent – Withdraw consent to optional uses such as marketing at any time
• Request Information About Use and Disclosure – Ask how your data has been used or shared
To exercise these rights, contact:
• Email: info@dash3golf.com
• Phone: 613-907-3007
We may need to verify your identity before responding.
8. Data Retention
We retain personal information only as long as necessary to:
• Provide services
• Fulfill the purposes outlined in this policy
• Meet legal, accounting, or reporting requirements
Some data may remain in backups for a limited period before being overwritten.
9. Account Deletion
You may delete your Dash3 account at any time.
Upon deletion:
• Your active account data is removed from the live system
• Some information may be retained for legal or financial record-keeping
• Backups may temporarily retain anonymized or limited data until overwritten
Deleting your account may limit your ability to participate in tournaments or access Dash3 features.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13 without parental or guardian consent.
If we learn that a child under 13 has provided personal information, we will delete it promptly. Parents may contact us to request deletion.
11. Security Measures
We implement administrative, technical, and physical safeguards including:
• Encryption
• Access controls
• Secure hosting environments
• Staff confidentiality training
No online system is 100% secure; however, we use industry-standard safeguards to protect against unauthorized access, disclosure, or misuse of your information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes occur, we will:
• Update the “Last Updated” date
• Post the revised version on our website
Continued use of our Online Services means you accept the updated terms.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
• Email: info@dash3golf.com
• Phone: 613-907-3007
• Address: Carleton Place, Ontario, Canada
Dash3 Terms & Conditions
These Terms & Conditions (“Terms”) govern your access to and use of Dash3 Inc.’s websites, mobile applications, software, and services (“Dash3”, “we”, “us”, “our”, “Platform”, or “Services”). By accessing or using our Services, you agree to be bound by these Terms and all applicable laws.
If you do not agree with these Terms, you must discontinue use of the Services.
A separate Privacy Policy explains how we collect, use, and share your personal information. A separate Cookies Policy explains our use of cookies, analytics, and tracking technologies.
1. Definitions
“User” or “you” refers to golfers, event participants, course staff, sponsors, organizers, or any individual accessing the Services.
“Golf Course Partner” refers to any course, league, or organizer using Dash3 to host events.
“Organizer” refers to the individual or group responsible for managing tournaments or leagues.
“Content” means any data, text, images, scoring information, player names, event details, or other materials submitted or displayed through Dash3.
2. Eligibility
To use Dash3, you must:
Be at least 18 years old, or have legal parental/guardian consent
Have the legal capacity to enter into binding agreements
Use the Services in accordance with these Terms
3. Your Account
When creating a Dash3 account, you agree to:
Provide accurate and complete information
Keep your login credentials secure
Be responsible for all activity that occurs under your account
Dash3 may suspend or terminate accounts that violate these Terms or pose security risks.
4. Use of the Services
You may use Dash3 only for lawful purposes. You agree NOT to:
Interfere with or disrupt the Platform
Attempt to access systems or accounts that are not yours
Use Dash3 to engage in fraud, harassment, or misuse
Upload malicious code or automated scraping tools
Misrepresent your identity or affiliation
Dash3 may update, modify, or discontinue parts of the Platform at any time.
5. Tournament Registrations & Payments
5.1 Payments
Tournament registrations, sponsorship fees, upgrades, and promotional package purchases may be processed through third-party payment providers (e.g., Stripe). You agree that:
Payment information is handled securely by the payment processor
Dash3 does not store full credit card numbers
All fees displayed during checkout are final unless otherwise noted
5.2 Non-Refundable Fees
Unless a Golf Course Partner specifies otherwise, registration fees, transaction fees, and processing fees are non-refundable. Refund policies for tournaments or events are determined by the Organizer or Golf Course, not Dash3.
5.3 Chargebacks
Improper chargebacks may result in:
Suspension of your Dash3 account
Restriction from future tournaments
Liability for disputed amounts
6. Pricing & Fees
6.1 Promotional Pricing
Clients may be offered promotional pricing during an initial term. Promotional pricing is temporary and applies only for the duration of the initial agreement period.
6.2 Renewal & Pricing Adjustments
Following the initial term, the agreement will automatically renew on a month-to-month basis unless terminated in accordance with the agreement.
Upon renewal, pricing will be adjusted based on the greater of:
The lowest standard package rate offered by Dash3 at the time of renewal
A percentage of sponsorship revenue generated through the Dash3 platform (currently set at 10%)
Dash3 reserves the right to update its pricing structure, packages, and revenue share model at the time of renewal, with reasonable notice provided.
6.3 Platform & Service Fees
Dash3 may charge:
Technology & payment processing fees
Service fees related to registrations, sponsorships, upgrades, or promotional purchases
Monthly subscription fees to Golf Course Partners
Dash3 applies a platform fee (currently 4%) to transactions processed through the platform. This fee is generally charged to golfers and sponsors and not to the course or facility.
All fees are subject to change at any time, with notice provided as required by applicable law.
7. Course & Organizer Responsibilities
Golf Courses and Organizers using Dash3 agree to:
Provide accurate event details
Ensure tournament rules, scoring fairness, and prize structures comply with local laws
Manage cancellations, refunds, or event modifications
Treat participant data in accordance with Dash3’s Privacy Policy
Dash3 is not responsible for tournament outcomes, scoring errors, event cancellations, or Organizer decisions.
8. Content You Submit
By submitting Content to Dash3 (e.g., player names, images, sponsor materials, tournament details), you grant Dash3 a non-exclusive, worldwide, royalty-free license to:
Display, transmit, store, and use Content as necessary to operate the Services
Improve platform features and experience
You confirm that:
You own or have permission to use the Content
Content does not infringe the rights of others
Content does not violate laws or regulations
Dash3 may remove Content that violates these Terms.
9. Intellectual Property
All Dash3 software, logos, branding, designs, graphics, features, and underlying technology are owned exclusively by Dash3 Inc. or its licensors.
You may not:
Copy, modify, or reverse engineer any part of the Platform
Use Dash3 trademarks without written permission
Sell, sublicense, or redistribute the Services
10. Service Availability
Dash3 strives for uninterrupted service, but we do not guarantee:
Continuous or error-free operation
That the Services will function on all devices or networks
That data will always be available or preserved
Dash3 may temporarily suspend services for maintenance, upgrades, or security reasons.
11. Third-Party Links & Integrations
Dash3 may include links to:
Golf course websites
Sponsor sites
Payment processors
Third-party tools or integrations
Dash3 is not responsible for third-party content, policies, or practices.
12. Limitations of Liability
To the fullest extent permitted by law:
Dash3 is not liable for indirect, incidental, special, punitive, or consequential damages
Dash3 is not responsible for losses related to event cancellations, scoring mistakes, organizer errors, or golfer misconduct
Dash3’s total liability for any claim shall not exceed the amount you paid to Dash3 in the 12 months preceding the claim
Some jurisdictions do not allow liability limitations; these limitations apply only where permitted.
13. No Warranty
Dash3 provides the Services “as is” and “as available”, without warranties of any kind, including:
Fitness for a particular purpose
Merchantability
Non-infringement
Accuracy or reliability of scoring, GPS data, or tournament results
Golf course conditions, tournament execution, scoring integrity, and prize awarding are solely the responsibility of the Organizer or Course.
14. Termination
Dash3 may suspend or terminate your account if:
You violate these Terms
Fraud, misuse, or suspicious activity is detected
Required by law or court order
Upon termination:
Your access to the Platform is revoked
Certain data may be retained as required by law
15. Indemnification
You agree to indemnify and hold harmless Dash3 Inc., its officers, employees, and partners from any claims, damages, or losses arising from:
Your misuse of the Platform
Your violation of these Terms
Content you submit
Tournament or event disputes related to your participation
16. Governing Law
These Terms are governed by the laws of the Province of Ontario and applicable federal laws of Canada. Any dispute shall be resolved in the courts of Ottawa, Ontario, unless otherwise required by law.
17. Changes to the Terms
Dash3 may update these Terms at any time. When changes occur:
The “Last Updated” date will be revised
Continued use of the Services constitutes acceptance of the updated Terms
18. Contact Us
If you have questions about these Terms, contact:
Email: info@dash3golf.com
Phone: 613-907-3007
Address: Carleton Place, Ontario, Canada